We’ve had a few perusers get in touch with us to say they can’t interface with WhatsApp. For some the issue was with the administration itself, and has now been amended. Be that as it may, if WhatsApp is not down, and you fear the flaw lies with your own smartphone, here are some proposed fixes you can attempt.
On the off chance that you can’t associate with WhatsApp, this is generally on the grounds that you don’t have a dynamic web association. Check whether you can utilize whatever other online administrations or peruse any site pages on your smartphone.
Why I can not connect to WhatsApp?
In the event that you can’t get online at all there are a few things you can attempt. In case you’re utilizing Wi-Fi, first take a stab at flipping the association on and off, or putting into and after that expelling the android phone from Flight mode. Then again, you can have a go at restarting your smartphone.
Additionally ensure your smartphone isn’t dropping the Wi-Fi association when it goes to rest (go to Settings, Wi-Fi, pick Advanced from the Options menu, then guarantee ‘Keep Wi-Fi on amid rest’ is set to Always).
In case you’re certain the broadband administration itself is not down (downdetector.co.uk is a decent place to check), you could likewise have a go at restarting your remote switch.
If you’re utilizing mobile data then ensure your MDC mobile data connection isn’t turned off in the Settings menu, and that you have adequate sign.
You should likewise check you haven’t limited foundation information utilization for WhatsApp in the Data Usage menu, and that your APN settings are effectively designed. On the off chance that you can utilize WhatsApp over Wi-Fi yet not your portable association, it’s conceivable that the APN settings are not arranged to permit non-web activity – check with your mobile operator.
In case you’re glad that you have a dynamic web connection, the following stride is to guarantee you have downloaded the most recent update for WhatsApp.
On an Android smartphone you ought to check for application redesigns by opening Google Play, tapping the three lines at the upper left and picking My applications, then checking the Installed tab for accessible overhauls. On an iPhone open the App Store and tap the Updates symbol at the base right of the screen.
If WhatsApp still isn’t working, take a stab at uninstalling and reinstalling WhatsApp. You will lose any discussions you have, however you can back these up by opening the Settings menu inside WhatsApp and picking Preferences, Backup discussions.
On an iPhone WhatsApp proposes that you additionally ensure you are running the most recent form of iOS.